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Workstations don't see a game

Updated

The game is on the server but workstations cannot see it? Usually the game is not assigned to a computer group, the PC is in the wrong group, or your own game has no index yet.

Check these one by one:

  1. Is the game under Installed? While it is still in Downloading, workstations cannot see it.
  2. Is the game assigned to a computer group? A warning saying it is not visible on workstations means no group — select the game › Config… › tick the groups.
  3. Is the workstation in the right group? Workstations page › Group column; move it if needed. PCs under the No group tab see no games — usually because the total PC count is over the license.
  4. Is the workstation online? Offline PCs need the client software running and a working LAN connection.
  5. Does your own game have an index? Right-click › Generate Index.

See also