DocumentationHubServices

Can't open / sign in to the Console

Updated

The shortcut does not open the Console

  1. Run CafeServer.exe (or the GCaféUpdate Dashboard shortcut) as administrator again — it restarts the service if it is stopped and opens the Console.
  2. Still nothing: reboot the server.
  3. Missing display component: CafeServer installs it by itself; meanwhile, open the Console in a browser on the server.

Sign-in error messages

Message

What to do

Wrong web password

Enter the web password (not the CafePwd). Changing CafePwd does not change the web password.

Wrong password. No custom web password is set…

Without a custom web password, the password is the CafeID.

CafeID does not match the CafeID this server uses

Just changed the license? Enter the new CafeID.

This server has no CafeID yet

Leave the CafeID box empty and enter the web password.

Remote access needs a custom UI password

Open the Console on the server itself, set a password under Settings › Console password, then sign in from the other device.

Too many attempts, try again later

This device is temporarily locked out. Wait about 10 minutes and try again with the correct password.

Auto-login link is invalid or expired

Open a new link, or sign in with the password.

Works on the server but not from another device

  • Make sure that device is on the same LAN and you typed the server's IP correctly.
  • Check a custom web password is set (required for access from other devices).
  • Check that firewall / security software on the server is not blocking CafeServer.