Open PCs, check out and top up at the counter
Daily counter work — opening PCs for guests, top-ups, check-out, moving PCs — is done right on the Portal Máy trạm (Clients) screen.
⚠️ Note: Available when GCafe Portal is selected in Setup › Version. On legacy these buttons show a yellow dot — see Two ways to use Portal.
Open a PC for a walk-in guest
- Click + Mở máy khách (Open guest PC, shortcut F6) or click a Sẵn sàng PC.
- Enter the prepaid amount. Leave 0 for pay-later.
Result: Portal confirms the PC is open (prepaid or pay-later) and the card switches to Đang sử dụng.
Check out and end the session

▶ Short video: checking out a pay-later guest PC.
- Click the PC, click Tính tiền (Check out, F8).
- Confirm ending the session.
Result: Portal shows minutes played and the amount to THU (collect). If the guest has not paid, the session waits in Awaiting payment.
Other actions on a PC
Button | Use it when |
|---|---|
Nạp tiền (Top up) | The player adds money to the running session or account. |
Thêm dịch vụ (Add service) | Order for the PC: pick items, click Gọi món; items go to the Orders table. |
Chuyển máy (Move) | Chuyển sang máy trống (to a free PC, keeps time and money) or Chuyển hoá đơn sang máy đang chơi (merge bill into a busy PC). |
Tạm nghỉ (Pause) | Guest steps out: PC is locked, session goes to Awaiting payment; click Sử dụng tiếp (Continue) on return. |
Trả sau ⇄ trước | Turn pay-later into prepaid hours; Portal prices it by the time bands in Pricing. |
Hoàn tiền / Tặng tiền / Cho mượn | Refund prepaid money, gift promo money, lend to a member (debt). |
Ghi chú, Khoá máy | Session note; lock the PC and end the session. |
Top up a member

▶ Short video: topping up 100,000 VND; Top up X get Y promos are added automatically.
Go to Members, click the member, choose the amount, Tiền mặt (Cash) or Chuyển khoản QR (QR transfer), click Nạp and confirm.
💡 Tip: Every action is recorded in the transaction log with the staff name, so each person should sign in with their own account.