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Open PCs, check out and top up at the counter

Updated

Daily counter work — opening PCs for guests, top-ups, check-out, moving PCs — is done right on the Portal Máy trạm (Clients) screen.

⚠️ Note: Available when GCafe Portal is selected in Setup › Version. On legacy these buttons show a yellow dot — see Two ways to use Portal.

Open a PC for a walk-in guest

  1. Click + Mở máy khách (Open guest PC, shortcut F6) or click a Sẵn sàng PC.
  2. Enter the prepaid amount. Leave 0 for pay-later.

Result: Portal confirms the PC is open (prepaid or pay-later) and the card switches to Đang sử dụng.

Check out and end the session

Video clicking guest PC MAY02, clicking Check out and confirming

▶ Short video: checking out a pay-later guest PC.

  1. Click the PC, click Tính tiền (Check out, F8).
  2. Confirm ending the session.

Result: Portal shows minutes played and the amount to THU (collect). If the guest has not paid, the session waits in Awaiting payment.

Other actions on a PC

Button

Use it when

Nạp tiền (Top up)

The player adds money to the running session or account.

Thêm dịch vụ (Add service)

Order for the PC: pick items, click Gọi món; items go to the Orders table.

Chuyển máy (Move)

Chuyển sang máy trống (to a free PC, keeps time and money) or Chuyển hoá đơn sang máy đang chơi (merge bill into a busy PC).

Tạm nghỉ (Pause)

Guest steps out: PC is locked, session goes to Awaiting payment; click Sử dụng tiếp (Continue) on return.

Trả sau ⇄ trước

Turn pay-later into prepaid hours; Portal prices it by the time bands in Pricing.

Hoàn tiền / Tặng tiền / Cho mượn

Refund prepaid money, gift promo money, lend to a member (debt).

Ghi chú, Khoá máy

Session note; lock the PC and end the session.

Top up a member

Video selecting member tuan92, choosing 100k and clicking Top up 100,000

▶ Short video: topping up 100,000 VND; Top up X get Y promos are added automatically.

Go to Members, click the member, choose the amount, Tiền mặt (Cash) or Chuyển khoản QR (QR transfer), click Nạp and confirm.

💡 Tip: Every action is recorded in the transaction log with the staff name, so each person should sign in with their own account.

See also