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Orders, awaiting payment and debts

Updated

Below the Máy trạm screen, two tables keep the counter from missing money: Chờ thanh toán & công nợ (Awaiting payment & debts) and Order & dịch vụ chưa xong (Open orders & services).

Awaiting payment and debts table with MAY11 awaiting payment and a member in debt

Awaiting payment & debts

Type

Meaning

Actions

Chờ thanh toán

PC stopped but the guest has not paid.

Thanh toán tiền mặt (cash), Trừ vào tài khoản (from account) or Sử dụng tiếp (continue).

Nợ tiền chuyển đến

Time / services moved in from another PC.

Thu tiền chuyển đến.

Khách đang nợ

A member who borrowed and still owes.

Thu nợ (collect debt).

Coupon chờ thu order

Orders by a card (coupon) user, unpaid.

Collect the order.

Open orders & services

Items ordered from clients or by the counter stay here until done. Click an order to choose:

  • Cung cấp · thêm vào hoá đơn — serve and add to the session bill.
  • Cung cấp · thu tiền mặt — serve and collect cash now.
  • Cung cấp · trừ vào tài khoản — serve and deduct from the member balance.
  • Huỷ order — cancel.

💡 Tip: Filter by Hôm nay, 7 ngày, Tất cả or search by item, PC, guest. Make sure both tables are empty before handing over the shift.

Common errors

Message / symptom

Cause

What to do

Không đọc được dữ liệu GCafe Billing

Server busy or GCafe+ Server not running.

Wait a minute; start GCafe+ Server if it is off.

See also