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Lucky wheel on the client PC

Updated

When the café enables the lucky wheel, a 🎁 button appears in the top bar and customers spin with the spins the café grants.

Lucky wheel with prizes, the Quay còn 2 lượt (Spin, 2 left) button and prize history

Spin

  1. Click 🎁 in the top bar.
  2. Click Quay — còn … lượt (Spin — … left) and wait for the wheel to stop.
  3. Read the result: 🎉 Bạn trúng: … (You won …) or Chúc may mắn lần sau 🍀 (Better luck next time).

Prizes that need approval show — chờ quầy duyệt (awaiting counter approval). The history under the button shows each prize status: chờ duyệt (pending), đang phát (in progress), nhận tại quầy (collect at counter), đã nhận (received), không được duyệt (not approved).

Common errors

Message / symptom

Cause

What to do

No 🎁 button

The café has not enabled the wheel or has no prizes.

The owner enables it in GCafe Portal. See Lucky wheel for customers.

Hết lượt hôm nay (no spins left today)

All spins for today are used.

Play / top up per the café rules to earn more.

Đăng nhập để quay (log in to spin)

The PC has no session.

Sign in, then spin.

Không quay được, thử lại sau (could not spin)

No connection to GCafe Portal.

Try again in a few minutes.

See also